Greenhithe Boilers

Privacy Policy

Last updated: 27 January 2026

1. Information We Collect

When you contact us or book our services, we may collect the following information:

  • Name and contact details (phone number, email address)
  • Property address where services are required
  • Details about your heating system
  • Appointment preferences and service history

2. How We Use Your Information

We use your information to:

  • Provide heating and boiler services
  • Schedule appointments and send reminders
  • Communicate about your service requirements
  • Send service updates and maintenance reminders
  • Comply with legal obligations including Gas Safe regulations

3. Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, including maintaining Gas Safe records as required by law.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: